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Comprehensive Professional Program

Total Quality Management (TQM) Systems

Quality built into every detail, not just slogans

KHDA accredited — Government of Dubai Eligible for Saudi Embassy attestation

Delivered online for learners in Saudi Arabia and the Gulf

Saudi Arabia & the Gulf UAE · Kuwait · Qatar · Bahrain · Oman
Fully online From anywhere, on a flexible schedule
Verifiable certificate Every certificate carries a verification code

Program overview

A certified program explaining the principles of Total Quality Management (TQM) and how to apply them in practice to improve processes and boost customer satisfaction in any organization.

Who is it forQuality officers and operations managers looking to implement total quality systems within their organizations

Detailed curriculum

  1. Principles and history of Total Quality Management
  2. Quality improvement tools (PDCA, basic Six Sigma)
  3. Measuring customer satisfaction and continuous improvement
  4. Building a culture of quality within the organization

Why this program?

Study Format

Online, with practical examples drawn from real production lines.

Curriculum

Continuous improvement tools such as Six Sigma and PDCA.

Instructors

Quality experts with hands-on experience across industrial and service sectors.

Certificates and accreditations

Knowledge and Human Development Authority (KHDA) – Dubai

Government accreditation and attestation of the training programme.

Stanford Professional Training University

Professional training certificate

London International College for Training

International training certificate

EATM – Training and Management

Academy training certificate

What the learner gets

An international membership card.
Certificates and documents shipped to the learner's address via Aramex.
Course materials and lecture recordings sent to the email registered with the academy.
A 10% discount on the academy's upcoming courses and training programmes.
The certificates specified within the programme, from the announced educational and training bodies.
A flexible training system letting the learner study and follow the content around their own schedule.

Frequently asked questions

Use the “Enrol now” button in the bottom bar and choose the program. Our team will contact you to confirm your details and the start date.

This program's registered duration is Flexible Online Study, and it's delivered Online. The registration team shares the lecture schedule and cohort-specific details before confirming enrollment.

This page sets out the target audience and entry requirements. It is best to review your experience and career goal with a registration advisor to confirm the program suits you.

The page shows examples of applications tied to each module. The exact activities and final assignments depend on how the cohort is run and are confirmed by our team.

Yes. The certificate can be verified online from the certificate verification page using its certificate number once issued.

You can pay online from this page, or contact us to find out the payment methods currently available for your country.